Sensitive Restore + Smooth Serum 1.01 fl.oz

Rated 3.8 out of 5
17 Reviews

PLU 1052

Spend $100 and receive a free Frankincense Intense Age-Defying Cream 0.53oz

Pure, lightweight and oil-free, our soothing serum quickly absorbs to hydrate and rebalance sensitive skin. With a restoring blend of sodium hyaluronate, helichrysum and sea water extracts, and hydrating hyaluronic acid and smoothing oat extract, the appearance of redness is reduced over time, and fine lines and wrinkles visibly plumped for a firmer, smoother complexion.


Restores: a blend of sodium hyaluronate, helichrysum and sea water extracts instantly
soothes skin, with the appearance of redness reduced over time.

Smooths: hyaluronic acid and oat extract work together to provide a targeted hydrating boost to visibly plump fine lines and wrinkles, for skin that feels soft, looks smoother and firmer.


Skin feels hydrated and soothed

After 2 weeks*
Skin feels less sensitive
Skin looks healthier

After 4 weeks*
Skin feels less reactive over time
Skin feels stronger

Clinically proven to visibly reduce the appearance of fine line and wrinkles, firm and plump skin after 30 days of use.

*Based on a consumer trial with 106 women when using Sensitive Restore + Smooth Serum morning and evening

Dermatologically tested and approved, fragrance-free, alcohol-free and certified organic.

Apply to clean skin, morning and evening. Squeeze two drops of serum onto fingertips and apply to your face and neck with a light upwards and outwards sweeping motion, until fully absorbed. For results you'll love, use after Sensitive Comfort+ Hydrate Micellar Cleanser and follow with Sensitive Replenish + Balance Moisturiser. 


Warning: Avoid contact with eyes. Avoid use in case of known allergy to listed ingredients. 


FOR RESULTS YOU’LL LOVE Create the perfect morning and evening routine for a healthier complexion in four simple steps. 


1. Apply Sensitive Comfort + Hydrate Micellar Cleanser to a cotton pad and gently sweep over your face using an upwards motion, repeating if necessary. 

2. To remove waterproof mascara, apply to cotton pad and place on your closed eyelashes. Hold for 20 seconds, before gently sweeping in a downward stroke to remove all traces.

3. Squeeze two drops of Sensitive Restore + Smooth Serum onto your fingertips, gently applying to your face and neck with a light upwards and outwards sweeping motion, until fully absorbed. 

4. Finish by applying Sensitive Replenish + Balance Moisturiser to your face and neck using an upwards and outwards sweeping motion, taking care around the delicate eye area.

aqua/water, glycerin, hyaluronic acid, sodium hyaluronate, xanthan gum, aloe barbadensis leaf juice powder*, levulinic acid, sea water extract, potassium sorbate, sodium levulinate, avena sativa (oat) kernel extract, lactobacillus ferment, sodium benzoate, helichrysum italicum extract. 



Of total ingredients: 99.7% natural origin, 93% organic.

Customer Reviews

average rating 3.8 out of 5
Based on 17 reviews
  • 5 Stars
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76% of reviewers would recommend this product to a friend
17 Reviews
Reviewed by Gilly
I don't recommend this product
Rated 2 out of 5
Review posted

Not a product for all skin types

I have mature skin and suffer with rosacea. I am disappointed with this serum as my rosacea has flared in the two weeks I have been using this product. It feels like a mask when applied and I cannot really say, to date, that it has enhanced other areas on my face such as my cheeks where my skin is normal. I will persevere in case the adverse reaction is a coincidence and because of the expense...Response from NYR on 04.02.20 'We are sorry to hear of your experience with our serum. Unfortunately it is possible to react to any cosmetic product. Even hypoallergenic products only reduce the potential for allergic reactions, they can’t eliminate it. It is also possible to react to natural organic ingredients and products that you have been using for some time. All our products are developed and manufactured in line with UK and European Cosmetics Safety legislation (The Cosmetic Products (Safety) Regulations 2008 and Directive 76/768/EEC and amendments). This requires all cosmetic products to undergo a safety assessment before they are put onto the market, and our development testing includes human volunteer trials to help assess the potential for negative reactions. Please contact customer care if you have any further concerns regarding this matter on or call on 01747834634. Thank you.'

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Reviewed by Annie
I recommend this product
Rated 5 out of 5
Review posted


Love this serum. I use 3 drops, it glides on and absorbs quickly. Feels lightweight and fab under frankincense hydrating cream. Great under makeup. Sadly it is expensive, but what a treat! Complexion looks brighter and I think a little tighter.

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Reviewed by Mr S.
I recommend this product
Rated 4 out of 5
Review posted

Excellent for dehydrated skin

I bought this new serum as my skin gets dehydrated in the winter plus I needed something aimed at sensitive skin. Having used a sample of this product which was kindly sent to me by Neal's Yard Remedies, I took the plunge and bought the full size bottle. It restored my thirsty skin quickly and in combination with drinking more water and using evening primrose oil also from Neal's Yard my skin soon returned to looking and feeling fresh and hydrated. This is a great quality product. I gave it 4 stars rather than 5 because the cost makes it a considered purchase for more people. Even I thought about the cost for a while despite knowing it to be an excellent product. It works well and you only need a couple of drops so should last you a while potentially making it more economical in the long run. However, the cost may be prohibitive for some customers.

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Reviewed by Starfish3953
I recommend this product
Rated 4 out of 5
Review posted

Great product - shame about the price.

Loved it, finally a product without a strong scent that is ok with my eczema prone skin!! Such a shame I can’t afford to use it. High price for a very small amount. The same goes for the moisturiser...Response from NYR on 26.11.19 'Thank you for your feedback. We are sorry the new Sensitive range is proving cost prohibitive. The technology behind this range and the clinical trials involved determine the higher price. Can we suggest you sign up for promotional e-mails and our loyalty scheme, so that you are aware of any offer periods and benefit from accruing and redeeming points against future purchases? We hope this is of help.'

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Reviewed by Lane
I recommend this product
Rated 4 out of 5
Review posted

Ultimate smoth skin

This came as a free sample, it did make my rosacea redness worse but it did work really well. My skin is oily and it kept my skin oil free. It made my skin smooth and foundation on top went on better. I have polycystic ovary syndrome which means i need to shave daily and this made the rough skin smooth. I wish I could afford it as it is way too expensive for my budget but if you can afford it, give it a go, the sensitive moisturiser was good too.

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