Effectively cleanses, calms and cools irritated sensitive skin

Gentle yet effective, this certified organic fragrance-free cleansing milk cools and soothes sensitive skin as it melts away everyday impurities without stripping, for a deeply calming cleanse. Expertly formulated with powerful natural botanicals to comfort and soothe reactive skin, organic borage oil calms and hydrates, while organic aloe vera cools and moisturizes. Sensitive skin is left cleansed, calmed and cooled.


Organic borage oil and liquorice root extract soothe and condition sensitive skin, while antioxidant organic edelweiss extract helps to support the skin’s natural barrier.


Organic aloe vera comforts and cools irritated skin instantly, providing a moisture boost to soothe and refresh.


  • Effectively cleanses, calms and cools sensitive skin
  • Fragrance and alcohol-free
  • Dermatologically tested
  • Certified organic by the UK Soil Association
  • Vegan Approved

Works well with:

  • Sensitive Comfort + Hydrate Micellar Cleanser
  • Sensitive Restore + Smooth Serum
  • Sensitive Replenish + Balance Moisturiser
  • Sensitive Soothing Moisturiser

Use morning and evening. Massage into skin with fingertips and wipe clean with cotton wool.

For results you’ll love, follow with Sensitive Restore + Smooth Serum, and either Sensitive Replenish + Balance Moisturiser, or Sensitive Soothing Moisturiser. This cleanser can be used as the second step in your double cleanse routine, after Sensitive Comfort + Hydrate Micellar Cleanser.

WARNING: Avoid contact with eyes. Avoid use in case of known allergy to listed ingredients.
aqua/water, glycerin, helianthus annuus (sunflower) seed oil, theobroma cacao (cocoa) seed butter*, cetearyl glucoside, cetyl alcohol, levulinic acid, aloe barbadensis leaf juice powder*, cetearyl olivate, sorbitan olivate, sodium anisate, borago officinalis seed oil*, sodium levulinate, acacia senegal gum, potassium sorbate, xanthan gum, tocopherol, leontopodium alpinum flower/leaf extract, citric acid, sodium benzoate, glycyrrhiza glabra (licorice) root extract*.*organic. of total ingredients: 99.5% natural origin, 95% organic.

Customer Reviews

Based on 34 reviews
Gulnur Isakova
Sensitive soothing cleansing milk 185ml

It is one of NY’s must have. There was a time when the product was unavailable, I must say I had to try many cleansing milk products from different brands. I must say this one is the best!

Rachel D.
Gentle and cleansing - perfect!

I love this product as it's devoid of nasty ingredients, is extremely mild and gentle and causes no irritation... yet is up to the job of shifting makeup, daily grime and even waterproof eyebrow pencil! It is scent-free, which suits me just fine, as I wanted a gentle cleanser and is nicely moisturising - my skin feels lovely after using it.

Mary D.
Safe and sound

If your skin is sensitive, Neal's yard's products will give you peace of mind.
I have used them for many years after major skin flare ups on my face. I trust them.

B W.
Sensitive Cleansing milk

Disappointed with this as the replacement for the soothing starflower. Why discontinue a product of exceptional qualities with a poor replacement. If you can’t improve a product then please don’t change it. I shall not purchase again.

Clare Quirk
Smooth and silky

Rich, smooth and silky cream cleanser. Makes my skin feel clean and soft.

Annabel O.

Just gorgeous and truly soothing

Francesca C.
Complete life change

Cannot rave enough about this cleanser. Finally found a product that goes very well with my sensitive skin and it's been magic from first use

Rosemary J.
Not for me

I love lots of Neals yard products and decided to give this a try as I have sensitive skin. It doesn’t agree with me at all, my skin becomes reddened and tender. I stopped using it for a while and then gave it another go a few days ago and the reaction was worse. Something in the product is just not for me