Gently cleanses, soothes and hydrates dry and sensitive skin

Gentle and light, this certified organic fragrance-free micellar cleanser sweeps away everyday impurities, make up and even waterproof mascara without stripping the skin. With hyaluronic acid, fermented oat extract and a sea water mineral infusion to moisturize and comfort, sensitive skin will feel cleansed, soothed and hydrated, and become healthier and less reactive over time.


Hyaluronic acid provides up to 12 hours hydration by attracting and retaining moisture, helping to plump the top layers of the skin for a calmed and hydrated complexion.


Skin-soothing naturally fermented oat extract helps to moisturize, smooth and comfort while a sea water mineral infusion conditions and helps to restore natural skin health.


  • Skin is less sensitive after 14 days*
  • Clinically proven to hydrate skin for up to 12 hours
  • Fragrance and alcohol-free
  • Dermatologically tested
  • Ophthalmologically tested
  • Certified organic by the UK Soil Association
  • Vegan Approved



Skin feels hydrated

Skin feels more comfortable

Skin feels smoother

After 2 weeks*

Skin feels soothed

Skin feels less sensitive

Skin looks healthy

*Based on a consumer trial with 107 women

Works well with:

  • Sensitive Restore + Smooth Serum
  • Sensitive Soothing Moisturiser
  • Sensitive Replenish + Balance Moisturiser


Use morning and evening.

Face: apply to a cotton pad and gently sweep over face using an upwards motion. No need to rinse.

Eyes: apply to cotton pad and place on your closed eyelashes. Hold for 20 seconds before gently sweeping in a downward stroke to remove mascara.

For results you'll love, follow with Sensitive Restore + Smooth Serum, Sensitive Replenish + Balance Moisturiser or Sensitive Soothing Moisturiser. This cleanser can be used as the first step in your double cleanse routine, followed by Sensitive Soothing Cleansing Milk.

WARNING: Avoid contact with eyes. Avoid use in case of known allergy to listed ingredients.

Aqua/Water, Glycerin, Aloe Barbadensis Leaf Juice Powder*, Sea Water Extract, Cocamidopropyl Betaine, Hyaluronic Acid, Levulinic Acid, Sodium Hyaluronate, Potassium Sorbate, Sodium Levulinate, Avena Sativa (Oat) Kernel Extract, Lactobacillus Ferment, Sodium Chloride, Sodium Benzoate.

*Organic. Of Total Ingredients: 99.7% Natural Origin, 95% Organic.

Customer Reviews

Based on 24 reviews
Lesley Stockell
Smooth and soothing

I love it. I don’t actually use it as a cleanser but as a soothing and hydrating lotion after my facial wash and before my moisturiser. It’s especially good when my skin is hot and flushed.

Good for Rosacea

I really like this cleanser. I have rosacea prone skin and, for me, this cleanser has a calming effect. I actually splash this off with water. It has a simple list of ingredients - not too many and my skin looks so much better now. Thanks Neals Yard.


Takes off all makeup, refreshing and doesn't give me any spots. You don't need a lot of it either :)

Love this

This is so soothing and cooling, and brilliantly quick just to freshen up and for the mornings. A new staple for me

Love this product

Absolutely love this product, I have sensitive acne prone (hormonal) skin and this has been revolutionary. It has plumped and soothed my skin like no other product I have tried. Unlike other reviews I really like the consistency and would consider it to between that of a cleanser and toner. There is a slight medicinal smell which disappears within seconds - a brilliant cleanser. Thank you NYR.

Suzy K
Excellent make-up remover

So refreshing, I use at night to remove my make up and leaves my skin feeling tight, clean and fresh. Very effective and fast when removing eye make-up leaving my eye area moisturised. Other brands dry out this area I find. My skin gets irritated easily with synthetic chemical laden brands, I have had no issues or irritations with this. Highly recommend. A whole bottle lasts me about 2 months. A little goes a long way.

Great for problem skin

My skin is very sensitive and I suffer from a few different correlated conditions including psoriasis and dermatitis on my forehead, nose and other areas. I was given samples to try in a store and boy, was I pleased with the results!! My skin felt incredibly fresher and more supple after 4-5 days and the redness and irritation soon disappeared. I apply the almond moisturiser after cleansing (keen to try the serum soon) and I'm so happy to have finally found a routine that works for my skin and minimises the irritation! 5 stars from me!

Wow, another level to Micellar water

I have really sensitive skin and rosacea. I find most cleansers too harsh and drying so I've been using micellar water for a couple of yrs. I'm a big fan of NYR products so when I saw they released their own micellar cleanser I had to try it. Wow, the quality and combination of ingredients is far superior to most products out there.My skin feels immediately plump, soothed and hydrated. I don't understand why others complained about the smell... it's supposed to have no perfume so it doesn't aggravate sensitive skin. I've been using this product for 5 days now and I've seen a visible improvement in my skin texture, and feels a lot happier. I'll definitely be buying this again.