After years of having to decant my Professional Face and Body Lotion into another NY bottle with a pump, now it has one specially for itself. Thanks NY

Works great, no problems with it at all. I’d happily get another one

Good quality pump. I’ve purchased these pumps in the past and never had any issues with them. Does the job.

Fab pump which I used with the massage oil, no drips or mess - works perfectly!

Only improvement would be to include short instruction on how to unlock on initial use - luckily my wife knew!

The organic rose hip oil you are now selling in a dropper bottle is not rose hip oil at all . It is a blend of rose hip oil and other ingredients !! The rose hip oil I’ve bought from you in the past is Rosehip oil but sadly this doesn’t seem to be available anymore which makes me really sad . I bought the new diluted blend version by mistake but dare not use it in case the skin reacts to it . The dropper bottle is a cumbersome fiddle to use , whereas the old style bottle was perfect . Feel really sad the pure rose hip oil was amazingly healing and I had used it everyday for a long time now.

Unfortunately, the pump dispenser was faulty on a facewash. I received a new one without any hassle. However, although I had specified which facewash pump dispenser I needed replacing, the wrong one was sent to me. It was thw wrong colour and size.
I still love NY products though. Won't stop me buying more.