Our organic evolution: 1980s – 2000s
The 1980s
Under the wing of our founder Romy Fraser, we were called Neal’s Yard Apothecary and initially only sold natural remedies. Soon after, we started creating our natural cosmetics, made at the back of our Covent Garden store, hand-crafted using organically produced herbal extracts and housed in our iconic blue glass bottles to protect the integrity of the ingredients inside.
From the early days, Romy had started sowing seeds of our organic evolution, starting with essential oils. In the mid-80s, Romy and Susan Curtis, our former Natural Health Director, went from farm to farm in the South of France to source and trial a small quantity of organic lavender essential oil. Only one farmer, Ulli, said yes, and we still work with him today; he now works with 20 different farmers to source organic lavender essential oil.
In 1987 we were the first UK retailer to sell certified organic Lavender Essential Oil – our very first certified organic product – and it remains one of our customer favourites today.
The 1990s
Our organic story grew in the 1990s when we began to work with the Soil Association (SA), a British charity founded in 1946, leading nature-positive farming initiatives and developing world-leading organic standards to help build a better, more sustainable future. The SA’s organic certification – easily spotted by its logo on product labels – gives customers a trusted way of knowing an item has been made using eco-friendly farming techniques and packaging to protect the planet and all its inhabitants without using controversial chemicals.
At the time, certified organic skincare was niche and low in demand, and the SA were still only accrediting food. But we wanted our customers to have the same assurance for the skincare they used as they did in food, so, in 1991, we became Britain’s first health and beauty brand to use certified organic ingredients. It marked the start of our organic journey as an accredited retailer and paved the way for organic beauty throughout the industry.
In 1993, we began growing organic herbs, which we crafted into botanical extracts for our products.
And while certifying products like moisturisers were still off the table at that point, a range of our massage oils and balms qualified for accreditation towards the end of the decade. In 1998, we certified our long-loved tired muscle saviour, Arnica Salve.
The 2000s
The millennium brought a decade of organic firsts at Neal’s Yard Remedies. In 2002, we collaborated with the SA to release the first standards for certified organic beauty and launched the UK’s first four certified organic skincare products. Among them were two products that remain customer favorites today: our nourishing Melissa Hand Cream and replenishing Rose & Almond Night Cream.
In 2004 we launched our award-winning, certified organic Wild Rose Beauty Balm, using sustainably and ethically sourced rosehip seed and hemp oils, shea butter and a balancing blend of essential oils.
One year later, in 2005, we moved our HQ to a purpose-built eco-factory in Peacemarsh, Dorset, where we now have over seven acres of organic land and grow 40 different herbs for our products. The following year, organic farming advocate Peter Kindersley acquired Neal’s Yard Remedies, driving our organic evolution and encouraging people to harness their wellbeing through education and natural remedies.
Fast forward to 2008, our certified organic Frankincense Hydrating Cream was born, blended with moisturizing sodium hyaluronate, ideal for dehydrated skin. Then in 2009, it won Best Organic Product in the UK Beauty Awards, while Romy was awarded an OBE for her services to the health and beauty industry, marking a pivotal shift in the changing attitudes towards natural remedies and certified organic skincare.