Shockingly expensive & not honest about the contents.
Like other reviewers I was utterly stunned when I opened my bottle of Sandalwood last night. I bought this last year and have kept it in the box in a press away from light. I bought it as I had had a number of pneumonia & heard that it was good for this. I kept it because I didn't quite need it at the time. So when I opened it and it was less than 1/3 full I thought perhaps it had evaporated. I had no idea that there were 2.5ml in the 10ml bottle because it is not made clear anywhere on the bottle or the outside carton- perhaps by way of a sticker - that this is the case. I find it absolutely outrageous that this is the case. I ordered via my aromatherapist so needless to say I did not see the website. I paid about €60 for the 2.5ml & to say that I feel ripped off is an understatement. Other equally reputable companies are not charging anything like this price. AND when the bottles get down to 2.5ml it's almost impossible to get the oil out so I had no chance of getting it out without removing the seal. It is just very underhanded & dishonest to sell this way. Had the carton stated it was 2.5ml in a 10ml bottle I would have returned it for a refund. I am appalled and have just placed my next orders with Do Terra & Tisserand...Response from NYR on 22.01.20 'We understand you’ve already been in touch with our Customer Care team. Please let us know if we can be of further help at firstname.lastname@example.org. Thank you.'