Great service!

I ordered a Wild Rose Body Lotion which when delivered the dispensing pump on top of bottle was shattered! I emailed Neals Yard & they responded immediately and sent me a replacement straight away at no extra cost to myself. Well done!!

Returned

The 200ml pump is perfect for dispensing lotions, & even some liquids. It’s mess free & can be use without having to lift bottles here & there, ( which for me isn’t ideal) it’s the perfect solution for anybody with arthritic joints.

Good, solid pump dispensers. Great for taking advantage of the less costly refill bottles. I usually have a couple in, so they can be available readily for when my other hand wash runs out or the pump dispenser malfunctions.

I was so pleased to find a replacement pump - that I knew would fit the Neal’s Yard hand soap dispenser. When I started searching I wasn’t sure I would find one, and was so pleased that Neals Yard stock these spares. Brilliant. A small thing - but appreciated.

Great customer service who sent me a new working pump straight away

It’s good to keep things working and so
I was delighted to find I could buy a pump dispenser and repurpose the finished foaming
Bath wash bottle I had collected.