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Sensitive Replenish + Balance Moisturiser 50ml
Customer Reviews
Sensitive Replenish + Balance Moisturiser 50ml Customer Reviews
$58.50
Where reviews refer to foods or cosmetic products, results may vary from person to person. Customer reviews are independent and do not represent the views of Neal's Yard Remedies.
Disappointing
1I usually love neal’s yard products and hate that I have to write this - I tried a sample of this moisturiser on my sensitive dry skin and it felt lovely. Because of the price I didn’t immediately buy the bottle but two lovely relatives bought it for me a bottle each as a present a few months back knowing that I can rarely find nice products for my skin. Strangely, the moisturiser out of both bottles totally dried out my skin even more and almost felt matte-like / clay-like which is such a shame when the products are so expensive. The product felt completely different to the sample I tried. Sensitive skin suffers might want to think twice before buying this unfortunately :(
Report this reviewGreat together with serum
5I have very dry skin and whatever day moisturisers I’ve tried they made my skin either greasy or dry. This one is marvellous, but only in combination with serum (I use another brand for serum, and it still works with it). As a stand alone moisturiser it leaves my skin rather dry.
Report this reviewNo moisturizing enough
3I bought both the sensitive serum and this moisturiser. I have rosacea and a very dry skin. I thought because both products have hyaluronic acid the skin would feel deeply hydrated. This product was definetly not enough for me. My skin feels tight and I can tell craves for more water as I see dry patches all over my face a couple of hours after application. I wont buy again. If I weren't in lock down I would go to the shop and ask for a refund as it doesn't do the job for me...Response from NYR on 30.04.20 'We understand you have been speaking directly with our team and are going to get some further advice from our Customer Care advisors.'
Report this reviewPlease don't ever change this moisturiser!
5I am 58 years old and have oily skin with distinct dry patches, redness and mild rosacea so it has been very difficult to find a moisturiser that can help with all of the above but this one does. I am on my second bottle and my skin is far less oily (which is amazing to me) and the dry patches have gone (also amazing) and there is less redness. My skin is definitely calmer so very pleased. I also love the lightness of the cream and I like the smell. I use nothing else other than the Soothing Starflower Cleansing Milk which I also love.
Report this reviewPerfect for sensitive skin
4I love the way this moisturiser makes my skin feel...it’s the first sensitive moisturiser that doesn’t make my face itch. The only negative I have about it is that I don’t really like the smell of it apart from this it’s a lovely product!
Report this reviewBurning sensation and redness
1I received a sample of this moisturiser to try because I’ve heard good things about this brand but from the moment I put it on I felt a burning sensation which only got worse, my checks were red. I have large pores and I do not have sensitive skin. I’m not sure if it’s because I used it with the serum from this brand but after checking the reviews on here. A few others are having the same burning sensation. Deeply disappointed. *resolved directly with customer care'
Report this reviewThe smell
1...is so so bad.*rejected as no response from customer after 3 months*
Report this reviewEffective & efficacious skincare regime
5This moisturiser works very well as part of the sensitive skin regime at quickly and effectively reducing redness, irritation & generally improving your skin. The moisturiser has an instant feeling of cooling & reduction in irritation. Personally, I don't have an issue with the smell when I finally look like I am not sufferring with a permanent rash on my face!
Report this reviewDidn't suit my sensitive rosacea prone skin
2I was delighted when these products came out because I love neal's yard but my skin reacts to most face products, unfortunately this didn't suit me after application my skin felt uncomfortable. I persevered for a few days but still the same and my cheeks felt dry. Have decided to keep it and try it again in the spring because I read somewhere that hyaluronic acid can draw moisture out of the skin in winter...Response from NYR on 05.11.19 'Thank you for your review, we are pleased to hear you love our brand so much. However, we we're really sorry to hear of your disappointment with our Strengthen and Balance Moisturiser. Please do contact our Customer Care team at advice@nealsyardremedies.com who will be happy to discuss this with you and offer further product advice.'
Report this reviewRed faced
1I received a sample of this in the Liverpool Street shop. It says it is for sensitive skin but within a minute of putting it on my face flared and now an hour later I look like I have been sunburnt. Sincerely hoping this goes down before I have to go to work tomorrow. My face and neck feels really hot to touch and I am glowing - not in a good way. I will contact customer care with a photo - but I’d advise everyone to get a sample to try before you use this...Response from NYR on 23.10.19 'Thank you for letting us know about your reaction to our new Sensitive Moisturiser sample. We really value your feedback and are so sorry to hear about your experience. We understand our Customer Care team will contact you direct.'
Report this reviewSensitive Replenish + Balance Moisturiser 50ml Customer Reviews
$58.50
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